Encuestas de satisfacción

encuesta.jpg

Cuándo fue la última vez que contestó una encuesta de satisfacción?? Qué le pareció esa experiencia??

La verdad es que este tipo de encuestas no sirven de mucho, paso a contarles por qué. Primero, son demasiadas preguntas y eso aburre; quienes contestan esa cantidad de preguntas son los que no tienen nada más interesante que hacer; dado que son anónimas, los resultados no llegan a los empleados que cometieron los errores; muchas encuestas son ventas disfrazadas; los resultados de las encuentas no inciden necesariamente en el rendimiento de la empresa; en general tienen preguntas estándar que no se ajustan exactamente a la empresa; no se ha logrado definir una metodología realmente conveniente; las encuestas no evalúan relación sino transacción; el contestar una encuesta siempre es molesto o al menos aburrido; y por último, nadie cree en los resultados, porque la manipulación de los datos es algo conocido por todos.

Toda una encuesta de satisfacción podría reducirse a "recomendaría esta empresa??" en escala de 0 a 10, y luego, sólo a quienes califiquen de 7 hacia arriba, preguntas "por qué??"

No creen??

Vean el artículo Medición de satisfacción, de la revista Trendmanagement.

Saludos

CL

|

Comentarios

I absolutely love your blog and find most of your post's to be just what I'm looking for. Would you offer guest writers to write content for you? I wouldn't mind producing a post or elaborating on some of the subjects you write in relation to here. Again, awesome site!
Responder
My relatives every time say that I am wasting my time here at web, but I know I am getting knowledge daily by reading thes good articles or reviews.
Responder
Hello everyone, it's my first visit at this website, and post is truly fruitful in favor of me, keep up posting such posts.
Responder
I have been browsing online more than 2 hours today, yet I never found any interesting article like yours. It's pretty worth enough for me. In my view, if all site owners and bloggers made good content as you did, the net will be much more useful than ever before.| I could not resist commenting. Very well written!| I'll right away grab your rss as I can not find your email subscription link or e-newsletter service. Do you have any? Kindly allow me recognize in order that I may just subscribe. Thanks.| It's the best time to make some plans for the future and it's time to be happy. I have read this post and if I could I desire to suggest you some interesting things or tips. Maybe you could write next articles referring to this article. I wish to read even more things about it!| It is perfect time to make some plans for the future and it's time to be happy. I have read this post and if I may just I wish to recommend you some attention-grabbing things or tips. Maybe you can write subsequent articles referring to this article. I want to learn more issues about it!| I have been browsing on-line more than 3 hours as of late, yet I never discovered any fascinating article like yours. It is beautiful value enough for me. In my opinion, if all site owners and bloggers made excellent content material as you did, the net might be much more useful than ever before.| Ahaa, its fastidious discussion about this post at this place at this web site, I have read all that, so at this time me also commenting here.| I am sure this article has touched all the internet users, its really really fastidious piece of writing on building up new weblog.| Wow, this paragraph is pleasant, my younger sister is analyzing such things, thus I am going to tell her.| Saved as a favorite, I really like your website!| Way cool! Some extremely valid points! I appreciate you penning this write-up and the rest of the site is also very good.| Hi, I do think this is an excellent blog. I stumbledupon it ;) I will revisit yet again since i have saved as a favorite it. Money and freedom is the greatest way to change, may you be rich and continue to help others.| Woah! I'm really enjoying the template/theme of this website. It's simple, yet effective. A lot of times it's tough to get that "perfect balance" between superb usability and visual appearance. I must say that you've done a excellent job with this. Additionally, the blog loads super quick for me on Internet explorer. Exceptional Blog!| These are in fact impressive ideas in on the topic of blogging. You have touched some nice points here. Any way keep up wrinting.| I really like what you guys tend to be up too. This type of clever work and reporting! Keep up the wonderful works guys I've added you guys to my own blogroll.| Hi! Someone in my Facebook group shared this site with us so I came to check it out. I'm definitely enjoying the information. I'm book-marking and will be tweeting this to my followers! Exceptional blog and great style and design.| I like what you guys are up too. Such clever work and coverage! Keep up the very good works guys I've included you guys to my own blogroll.| Hi there would you mind stating which blog platform you're working with? I'm looking to start my own blog soon but I'm having a tough time selecting between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your design and style seems different then most blogs and I'm looking for something completely unique. P.S Apologies for getting off-topic but I had to ask!| Howdy would you mind letting me know which hosting company you're utilizing? I've loaded your blog in 3 completely different internet browsers and I must say this blog loads a lot faster then most. Can you suggest a good hosting provider at a fair price? Cheers, I appreciate it!| I really like it when individuals get together and share opinions. Great blog, stick with it!| Thank you for the good writeup. It in fact was a amusement account it. Look advanced to more added agreeable from you! By the way, how can we communicate?| Howdy just wanted to give you a quick heads up. The text in your post seem to be running off the screen in Internet explorer. I'm not sure if this is a formatting issue or something to do with browser compatibility but I thought I'd post to let you know. The style and design look great though! Hope you get the issue fixed soon. Cheers| This is a topic that's close to my heart... Take care! Exactly where are your contact details though?| It's very trouble-free to find out any matter on net as compared to textbooks, as I found this piece of writing at this web page.| Does your website have a contact page? I'm having trouble locating it but, I'd like to send you an email. I've got some creative ideas for your blog you might be interested in hearing. Either way, great site and I look forward to seeing it grow over time.| Hello! I've been following your weblog for some time now and finally got the bravery to go ahead and give you a shout out from New Caney Texas! Just wanted to tell you keep up the great work!| Greetings from California! I'm bored to death at work so I decided to check out your website on my iphone during lunch break. I love the information you present here and can't wait to take a look when I get home. I'm shocked at how fast your blog loaded on my mobile .. I'm not even using WIFI, just 3G .. Anyhow, amazing blog!| Its such as you learn my thoughts! You appear to know a lot approximately this, such as you wrote the e book in it or something. I feel that you can do with a few percent to pressure the message home a little bit, but other than that, this is wonderful blog. A fantastic read. I'll certainly be back.| I visited several web sites but the audio quality for audio songs present at this site is genuinely wonderful.| Hi, i read your blog occasionally and i own a similar one and i was just curious if you get a lot of spam remarks? If so how do you stop it, any plugin or anything you can recommend? I get so much lately it's driving me mad so any assistance is very much appreciated.| Greetings! Very useful advice in this particular post! It is the little changes that make the biggest changes. Thanks a lot for sharing!| I really love your website.. Very nice colors & theme. Did you develop this web site yourself? Please reply back as I'm wanting to create my own personal site and want to find out where you got this from or exactly what the theme is called. Many thanks!| Howdy! This article could not be written much better! Going through this article reminds me of my previous roommate! He always kept preaching about this. I most certainly will forward this article to him. Fairly certain he's going to have a good read. Many thanks for sharing!| Amazing! This blog looks exactly like my old one! It's on a completely different topic but it has pretty much the same page layout and design. Wonderful choice of colors!| There is definately a lot to find out about this issue. I love all the points you've made.| You have made some really good points there. I looked on the net for more information about the issue and found most people will go along with your views on this site.| Hello, I check your blogs on a regular basis. Your story-telling style is awesome, keep it up!| I simply could not go away your site before suggesting that I really loved the standard info a person supply in your visitors? Is going to be back continuously in order to check up on new posts| I need to to thank you for this fantastic read!! I certainly loved every little bit of it. I've got you saved as a favorite to look at new stuff you post_| Hi, just wanted to tell you, I enjoyed this article. It was funny. Keep on posting!| Hello, I enjoy reading through your article. I wanted to write a little comment to support you.| I every time spent my half an hour to read this website's articles or reviews every day along with a mug of coffee.| I every time emailed this blog post page to all my contacts, since if like to read it afterward my links will too.| My coder is trying to convince me to move to .net from PHP. I have always disliked the idea because of the expenses. But he's tryiong none the less. I've been using WordPress on a variety of websites for about a year and am nervous about switching to another platform. I have heard good things about blogengine.net. Is there a way I can transfer all my wordpress content into it? Any help would be really appreciated!| Hi there! I could have sworn I've been to this web site before but after browsing through many of the posts I realized it's new to me. Anyways, I'm certainly happy I found it and I'll be book-marking it and checking back frequently!| Wonderful work! That is the kind of information that are supposed to be shared around the net. Shame on Google for no longer positioning this publish upper! Come on over and visit my website . Thank you =)| Heya i'm for the first time here. I came across this board and I find It truly useful & it helped me out much. I hope to give something back and help others like you aided me.| Hi, I believe your website could be having browser compatibility issues. Whenever I take a look at your site in Safari, it looks fine but when opening in Internet Explorer, it has some overlapping issues. I merely wanted to give you a quick heads up! Apart from that, great website!| Somebody necessarily help to make severely articles I might state. This is the first time I frequented your web page and up to now? I surprised with the research you made to make this actual publish incredible. Fantastic task!| Heya i am for the primary time here. I found this board and I to find It truly useful & it helped me out a lot. I hope to provide something again and help others such as you helped me.| Hey there! I just wish to give you a huge thumbs up for the excellent information you have got right here on this post. I am returning to your web site for more soon.| I every time used to read article in news papers but now as I am a user of web so from now I am using net for posts, thanks to web.| Your mode of describing everything in this piece of writing is truly pleasant, all be able to effortlessly understand it, Thanks a lot.| Hi there, I discovered your blog by way of Google whilst looking for a comparable subject, your website came up, it seems great. I have bookmarked it in my google bookmarks. Hello there, just changed into aware of your blog via Google, and located that it's really informative. I am gonna watch out for brussels. I'll appreciate if you happen to continue this in future. Many other folks shall be benefited out of your writing. Cheers!| I am curious to find out what blog system you have been using? I'm having some small security issues with my latest site and I'd like to find something more safe. Do you have any solutions?| I am extremely impressed with your writing skills as well as with the layout on your blog. Is this a paid theme or did you modify it yourself? Either way keep up the nice quality writing, it is rare to see a great blog like this one today.| I'm really inspired together with your writing skills and also with the format for your weblog. Is that this a paid topic or did you modify it your self? Anyway stay up the nice high quality writing, it's uncommon to peer a great blog like this one nowadays..| Hi, Neat post. There is a problem with your web site in internet explorer, could test this? IE still is the marketplace chief and a huge section of other folks will omit your fantastic writing because of this problem.| I am not sure where you are getting your info, but great topic. I needs to spend some time learning more or understanding more. Thanks for excellent info I was looking for this info for my mission.| Hi, i think that i saw you visited my blog thus i came to _return the favor_.I'm trying to find things to improve my web site!I suppose its ok to use {some of|a few of \
Responder
I am regular visitor, how are you everybody? This article posted at this website is truly good.
Responder
I don't know if it's just me or if everybody else encountering problems with your site. It appears as though some of the written text on your posts are running off the screen. Can someone else please provide feedback and let me know if this is happening to them too? This could be a issue with my web browser because I've had this happen previously. Appreciate it
Responder
Simply want to say your article is as amazing. The clarity in your post is simply cool and i can assume you are an expert on this subject. Fine with your permission allow me to grab your feed to keep up to date with forthcoming post. Thanks a million and please carry on the gratifying work.
Responder
This text is invaluable. Where can I find out more?
Responder
That is really interesting, You're an overly professional blogger. I've joined your feed and stay up for seeking extra of your wonderful post. Also, I have shared your web site in my social networks
Responder
This text is invaluable. When can I find out more?
Responder
Hello my friend! I want to say that this post is amazing, great written and come with almost all important infos. I would like to see extra posts like this .
Responder
I am curious to find out what blog platform you are utilizing? I'm having some small security problems with my latest site and I would like to find something more risk-free. Do you have any recommendations?
Responder
You actually make it seem so easy with your presentation but I find this matter to be actually something that I think I would never understand. It seems too complex and extremely broad for me. I'm looking forward for your next post, I'll try to get the hang of it!
Responder
Way cool! Some very valid points! I appreciate you writing this article and the rest of the website is extremely good.
Responder
It's actually a great and helpful piece of information. I am glad that you shared this helpful information with us. Please keep us informed like this. Thanks for sharing.
Responder
You really make it appear really easy along with your presentation however I in finding this topic to be really one thing that I think I'd never understand. It kind of feels too complex and extremely wide for me. I'm having a look forward to your next publish, I will attempt to get the hang of it!
Responder
Good post. I learn something totally new and challenging on websites I stumbleupon every day. It's always interesting to read through articles from other authors and use a little something from other sites.
Responder
Hey! Would you mind if I share your blog with my myspace group? There's a lot of people that I think would really appreciate your content. Please let me know. Cheers
Responder
I do agree with all the concepts you have presented for your post. They're very convincing and can certainly work. Still, the posts are too brief for newbies. Could you please lengthen them a little from next time? Thank you for the post.
Responder
Attractive element of content. I just stumbled upon your site and in accession capital to assert that I acquire actually loved account your blog posts. Any way I'll be subscribing for your feeds and even I fulfillment you get right of entry to persistently quickly.
Responder
I couldn't resist commenting. Exceptionally well written!
Responder
My brother recommended I might like this website. He was totally right. This post actually made my day. You can not imagine just how much time I had spent for this information! Thanks!
Responder
Hi! I've been reading your web site for a while now and finally got the bravery to go ahead and give you a shout out from Austin Texas! Just wanted to say keep up the fantastic job!
Responder
__________?______?_______?_____________________,____,_______ ____ ___________! ____ ______________________________________________________________ ____
Responder
Established solutions relating to Smartphone Spyphone can be checked out on our website. Some of these applications you can get as spy on mobile SMS free applications. This IP address then can be mapped to general geolocation data.
Responder
It's an awesome paragraph designed for all the online people; they will take benefit from it I am sure.
Responder
It's really a great and useful piece of information. I am glad that you shared this useful information with us. Please stay us informed like this. Thank you for sharing.
Responder
I was very happy to uncover this website. I need to to thank you for ones time for this wonderful read!! I definitely appreciated every part of it and i also have you saved as a favorite to look at new stuff in your web site.
Responder
Good article. I am facing some of these issues as well..
Responder
Hiya very nice site!! Guy .. Beautiful .. Wonderful .. I'll bookmark your blog and take the feeds additionally? I am satisfied to search out so many useful information right here within the publish, we need work out more strategies in this regard, thanks for sharing. . . . . .
Responder
I am sure this article has touched all the internet visitors, its really really pleasant post on building up new webpage.
Responder
I have been surfing online more than three hours today, yet I never found any interesting article like yours. It is pretty worth enough for me. In my view, if all web owners and bloggers made good content as you did, the net will be a lot more useful than ever before.| I could not refrain from commenting. Exceptionally well written!| I will right away clutch your rss feed as I can't find your e-mail subscription link or newsletter service. Do you've any? Please permit me recognize so that I may subscribe. Thanks.| It's appropriate time to make some plans for the future and it's time to be happy. I've read this post and if I could I want to suggest you few interesting things or suggestions. Maybe you could write next articles referring to this article. I wish to read even more things about it!| It's perfect time to make a few plans for the future and it's time to be happy. I have read this post and if I may just I want to counsel you few fascinating issues or tips. Maybe you could write subsequent articles relating to this article. I wish to learn even more issues approximately it!| I have been browsing on-line more than three hours lately, yet I by no means discovered any interesting article like yours. It is lovely value sufficient for me. Personally, if all website owners and bloggers made excellent content as you probably did, the net will probably be a lot more helpful than ever before.| Ahaa, its pleasant discussion on the topic of this paragraph at this place at this blog, I have read all that, so now me also commenting at this place.| I am sure this article has touched all the internet people, its really really nice post on building up new blog.| Wow, this piece of writing is fastidious, my sister is analyzing these things, thus I am going to inform her.| Saved as a favorite, I really like your web site!| Way cool! Some extremely valid points! I appreciate you penning this write-up and also the rest of the site is extremely good.| Hi, I do believe this is a great web site. I stumbledupon it ;) I'm going to revisit yet again since i have saved as a favorite it. Money and freedom is the best way to change, may you be rich and continue to help others.| Woah! I'm really digging the template/theme of this website. It's simple, yet effective. A lot of times it's hard to get that "perfect balance" between user friendliness and visual appeal. I must say you have done a very good job with this. Additionally, the blog loads extremely quick for me on Internet explorer. Exceptional Blog!| These are in fact impressive ideas in on the topic of blogging. You have touched some nice things here. Any way keep up wrinting.| I enjoy what you guys tend to be up too. This sort of clever work and exposure! Keep up the amazing works guys I've you guys to blogroll.| Hey! Someone in my Myspace group shared this site with us so I came to give it a look. I'm definitely enjoying the information. I'm bookmarking and will be tweeting this to my followers! Great blog and amazing style and design.| I really like what you guys tend to be up too. Such clever work and reporting! Keep up the excellent works guys I've included you guys to our blogroll.| Hi there would you mind sharing which blog platform you're using? I'm going to start my own blog soon but I'm having a tough time deciding between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your layout seems different then most blogs and I'm looking for something unique. P.S Apologies for getting off-topic but I had to ask!| Hey would you mind letting me know which hosting company you're working with? I've loaded your blog in 3 completely different browsers and I must say this blog loads a lot faster then most. Can you suggest a good hosting provider at a fair price? Thank you, I appreciate it!| Everyone loves it when folks get together and share ideas. Great website, continue the good work!| Thank you for the good writeup. It in fact was a amusement account it. Look advanced to more added agreeable from you! However, how can we communicate?| Hey there just wanted to give you a quick heads up. The text in your content seem to be running off the screen in Firefox. I'm not sure if this is a format issue or something to do with browser compatibility but I thought I'd post to let you know. The style and design look great though! Hope you get the problem fixed soon. Cheers| This is a topic that is near to my heart... Best wishes! Where are your contact details though?| It's very trouble-free to find out any matter on web as compared to textbooks, as I found this article at this web site.| Does your blog have a contact page? I'm having trouble locating it but, I'd like to shoot you an email. I've got some recommendations for your blog you might be interested in hearing. Either way, great website and I look forward to seeing it grow over time.| Hey there! I've been following your blog for a long time now and finally got the bravery to go ahead and give you a shout out from New Caney Texas! Just wanted to mention keep up the good work!| Greetings from Florida! I'm bored at work so I decided to browse your blog on my iphone during lunch break. I really like the information you provide here and can't wait to take a look when I get home. I'm surprised at how fast your blog loaded on my mobile .. I'm not even using WIFI, just 3G .. Anyhow, wonderful site!| Its such as you learn my mind! You seem to understand so much about this, like you wrote the guide in it or something. I think that you simply could do with some % to drive the message house a little bit, but other than that, this is wonderful blog. A great read. I will certainly be back.| I visited many web pages but the audio feature for audio songs current at this web site is actually superb.| Hello, i read your blog occasionally and i own a similar one and i was just wondering if you get a lot of spam comments? If so how do you prevent it, any plugin or anything you can advise? I get so much lately it's driving me insane so any help is very much appreciated.| Greetings! Very helpful advice in this particular post! It's the little changes that produce the largest changes. Thanks for sharing!| I seriously love your website.. Great colors & theme. Did you develop this website yourself? Please reply back as I'm hoping to create my own personal website and want to know where you got this from or just what the theme is called. Thanks!| Howdy! This post couldn't be written much better! Looking at this article reminds me of my previous roommate! He constantly kept preaching about this. I will forward this article to him. Pretty sure he'll have a very good read. Thank you for sharing!| Wow! This blog looks just like my old one! It's on a totally different subject but it has pretty much the same page layout and design. Great choice of colors!| There is definately a great deal to learn about this issue. I really like all the points you have made.| You made some good points there. I checked on the internet to learn more about the issue and found most individuals will go along with your views on this web site.| Hi there, I check your blog daily. Your story-telling style is awesome, keep it up!| I just couldn't go away your web site before suggesting that I extremely enjoyed the standard info a person supply in your guests? Is gonna be again incessantly in order to check out new posts| I need to to thank you for this excellent read!! I definitely enjoyed every little bit of it. I've got you book-marked to check out new stuff you post_| What's up, just wanted to mention, I loved this post. It was practical. Keep on posting!| Hi there, I enjoy reading all of your post. I wanted to write a little comment to support you.| I always spent my half an hour to read this blog's articles or reviews daily along with a cup of coffee.| I all the time emailed this webpage post page to all my friends, as if like to read it then my friends will too.| My developer is trying to persuade me to move to .net from PHP. I have always disliked the idea because of the expenses. But he's tryiong none the less. I've been using Movable-type on several websites for about a year and am nervous about switching to another platform. I have heard excellent things about blogengine.net. Is there a way I can import all my wordpress posts into it? Any kind of help would be greatly appreciated!| Good day! I could have sworn I've visited your blog before but after browsing through a few of the articles I realized it's new to me. Anyhow, I'm certainly happy I came across it and I'll be book-marking it and checking back often!| Wonderful article! This is the kind of information that are meant to be shared across the net. Disgrace on the seek engines for not positioning this submit upper! Come on over and consult with my site . Thanks =)| Heya i am for the first time here. I came across this board and I find It really useful & it helped me out much. I hope to give something back and help others like you aided me.| Greetings, I think your website could be having internet browser compatibility issues. Whenever I look at your site in Safari, it looks fine but when opening in Internet Explorer, it's got some overlapping issues. I merely wanted to give you a quick heads up! Besides that, excellent site!| A person essentially assist to make significantly posts I'd state. That is the very first time I frequented your website page and up to now? I surprised with the research you made to make this actual submit incredible. Excellent task!| Heya i am for the first time here. I found this board and I find It really useful & it helped me out a lot. I'm hoping to provide something back and help others such as you helped me.| Hey there! I just want to give you a huge thumbs up for the great info you have got here on this post. I am coming back to your site for more soon.| I every time used to study article in news papers but now as I am a user of web thus from now I am using net for content, thanks to web.| Your method of describing all in this post is actually nice, every one be able to without difficulty be aware of it, Thanks a lot.| Hi there, I discovered your blog by means of Google even as looking for a related matter, your site got here up, it appears to be like great. I've bookmarked it in my google bookmarks. Hi there, simply was alert to your blog through Google, and located that it is really informative. I'm gonna be careful for brussels. I'll be grateful when you proceed this in future. Many other people will probably be benefited out of your writing. Cheers!| I'm curious to find out what blog system you're using? I'm having some small security problems with my latest site and I would like to find something more secure. Do you have any solutions?| I am really impressed with your writing skills and also with the layout on your blog. Is this a paid theme or did you modify it yourself? Anyway keep up the nice quality writing, it's rare to see a nice blog like this one nowadays.| I'm extremely impressed together with your writing abilities and also with the layout for your blog. Is this a paid subject or did you customize it your self? Anyway stay up the excellent high quality writing, it is rare to look a nice blog like this one nowadays..| Hi, Neat post. There's an issue with your website in web explorer, may test this? IE nonetheless is the market chief and a huge element of other folks will miss your fantastic writing due to this problem.| I'm not sure where you're getting your information, but good topic. I needs to spend some time learning more or understanding more. Thanks for magnificent information I was looking for this info for my mission.| Hi, i think that i saw you visited my site so i came to _return the favor_.I'm attempting to find things to improve my site!I suppose its ok to use {some of|a few of\
Responder
Hi there! This post couldn't be written any better! Reading this post reminds me of my previous room mate! He always kept talking about this. I will forward this write-up to him. Pretty sure he will have a good read. Thank you for sharing!
Responder
You're extra comfy using scuba gear fitted for you.
Responder
Hi there, I desire to subscribe for this weblog to get newest updates, therefore where can i do it please help out.
Responder
Please continue putting "Worldventures" on your headline so that you can continue getting hits! lmfao
Responder
This design is steller! You most certainly know how to keep a reader amused. Between your wit and your videos, I was almost moved to start my own blog (well, almost...HaHa!) Fantastic job. I really loved what you had to say, and more than that, how you presented it. Too cool!
Responder
It's an awesome post designed for all the internet visitors; they will take advantage from it I am sure.
Responder
If some one wishes to be updated with hottest technologies therefore he must be go to see this web page and be up to date everyday.
Responder
I'm impressed, I have to admit. Rarely do I encounter a blog that's equally educative and engaging, and without a doubt, you've hit the nail on the head. The problem is something not enough folks are speaking intelligently about. Now i'm very happy that I came across this during my search for something relating to this.
Responder
After looking at a handful of the blog posts on your site, I seriously appreciate your technique of blogging. I book marked it to my bookmark webpage list and will be checking back in the near future. Take a look at my website too and tell me your opinion.
Responder
This site was... how do you say it? Relevant!! Finally I've found something that helped me. Thank you!
Responder
Its not my first time to go to see this web page, i am visiting this website dailly and get good information from here everyday.
Responder

Escribe un comentario

¿Quieres usar tu foto? - Inicia tu sesión o Regístrate gratis »
Comentarios de este artículo en RSS

Comentarios recientes

Cerrar